Who is this site aimed at?
Why do you have authors providing reviews?
Why don't you show the amount of downloads each program gets?
How can I find a testing partner?
What gets updated when?
How often is the search feature updated (re-indexed)?
I've just added my program and it's shown on the category pages but now the new files section on the index page?
I've requested an advert and I haven't had any response and I can't see it on the site?
Who is this site aimed at?
This site is aimed, like most download sites, at people downloading software. However, we believe that if authors are encouraged and can help each other, this will lead to better software.
Why do you have authors providing reviews?
Most software download sites let the people who download software provide reviews. Those reviews are good, but they don't tell you much. By letting other others write reviews, they can provide a more technical view on the software. Which provide details which are generally only provided by magazines (professional reviews) etc.
Why don't you show the amount of downloads each program gets?
This count is unreliable, it only shows that a download has been started, not download. No download site can give you an accurate count.
How can I find a testing partner?
We provide a forum, 'place a request' or look at existing postings and find a suitable partner.
What gets updated when?
When an author requests that a program be added to the site, we process this request every few days. Main and sub category pages are updated at this point. Also the front index page is updated and the new programs is added to the new program section.
How often is the search feature updated (re-indexed)?
The search features index is updated once a day or a couple of days at the most. We believe that the performance and quality are important.
When an author requests that a program be added to the site, we process this request in around an hour. Main and sub category pages are updated at this point. Also the front index page is updated and the new programs is added to the new program section.
I've just added my program and it's shown on the category pages but now the new files section on the index page?
We aim to ensure that all new programs are shown on the new files section on the index page for at least a hour. Therefore if we have a lot of authors provide new updates / additions (manually or via PAD file polling) it may take a few hours for them to appear on the index page.
I've requested an advert and I haven't had any response and I can't see it on the site?
There are a few reasons why this might happen.
1. Main category pages are updated around every 12 hours.
2. If you've selected to use a PAD file instead of entering your information, there may have been a problem and therefore we may not know how to contact you.
3. As you are only allowed to place one advert in each category an existing advert may already be in place.
4. However the most likely answer would be that you have entered an incorrect URL when specifying a PAD file.
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